We usualy see Casper in best seller spots of stores because of that this brand is pretty popular. I don’t think that they deserve this popularity because their laptops are don’t have the best quality to be honest. Casper always follow up with other brands never try something new but only do what others do.
I can’t say Casper laptops are so bad quality but they are not the best, and I believe Casper can make better. Their laptops have heat problem which is so annoying when it’s summer. Isn’t it weird? A popular brand still have heat problem in their laptops and it’s 2016 now?
If you don’t mind heat problem, other than that it’s good laptop. I love how fast it is! its touchpads and keyboards are really good and easy to use. My laptop used to get so hot because of heat problem that it start to melt from the under side which is absolutel so dangerous! If they can find a solution to heat problem like almost all other brands do, they will be quality enough in my opinion.
There is not much I can say about its technical service, I didn’t go there actually but I saw some people here on internet wrote that it’s good and other part of them wrote that they are bad, so you better make your own research about technical service and find it out.